About

Upasana Mahanta is a highly skilled Senior Software Engineer at ServiceNow with over 10 years of relevant experience. She completed her Bachelor of Technology in Computer Science and Engineering from Sikkim Manipal Institute of Technology. Upasana has extensive experience in Java development and specializes in ServiceNow development, which includes implementation, design, development, upgrades, service catalog, custom applications, custom reports, and UI pages customization based on customer requirements. She is also proficient in workflows, surveys, SLAs, inbound email actions, email notifications, ACLs, transform maps, record producers, incident management, problem management, change management, and configuration management. Upasana is an expert in ServiceNow integrations and has experience in CA Spectrum integration, SSO integration, and Altiris integration with ServiceNow instances. She possesses a strong technical skill set, including tools such as ServiceNow, Eclipse, and Netbeans, SQL databases like Oracle and MySQL, programming languages such as Java, C, and C++, and scripting languages like Javascript and Jelly. She is also familiar with platforms like Unix and Windows and mobile operating systems like Android. Prior to joining ServiceNow, Upasana worked as a Technical Lead at Cognizant and a Systems Engineer at TCS, where she was a ServiceNow Developer. She has a proven track record of delivering high-quality results and has contributed significantly to the success of her previous companies. Overall, Upasana Mahanta is a talented and experienced Senior Software Engineer with a strong background in ServiceNow development and integration. She is a valuable asset to any organization looking to enhance their ServiceNow capabilities and deliver top-notch results.